QuantumHelp
My support team can't keep up
An assistant that works inside your own system, around the clock, and turns every repeat problem into a delivered fix.
What changes for your company
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Most questions get answered on the spot, any time of day, without opening a case.
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Your support team stops answering repeats and focuses on what truly needs a person.
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A problem that keeps coming back becomes a tracked fix, backed by evidence, and stops recurring.
How it works
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Answer and diagnose
Answers on the spot whatever can be resolved right away, and tells apart a question, a failure, and a new request that keeps repeating.
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You approve the plan
Before anything is built, you see exactly what will change and who it affects. Nothing moves forward without your approval.
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We build it, you sign off
The work gets done under an architect's supervision, with evidence to back it. A responsible person signs off before it reaches your users.
Control and risk
Every answer is grounded in your real system: when it can't back up a response, it says so and hands the case to your team. It respects each user's permissions and logs what was asked, what was answered, and what was done. No change reaches your users without review and sign-off from a responsible person, and any change can be rolled back within minutes. For banks, healthcare, and government, the AI can run inside your own infrastructure.
A case
Logistics and dispatch operator · Round-the-clock field questions, small support team
Before
A document kept getting attached to the previous dispatch and blocked the route from closing. The same problem came back nine times a month, and at night there was no one to fix it.
After
The assistant now resolves the block on the spot, inside the same system, and flagged the root cause as a fix. Two weeks later, the problem no longer happens to anyone.
How we charge
Monthly fee based on the size of your system, or payment per fix delivered. The cost of the AI is on us. No long-term commitment.
Figures
+14%
More cases resolved per hour with a generic AI assistant, before adding knowledge of your own system.
Source: Field study of more than 5,000 support agents (Brynjolfsson, Li, and Raymond), Stanford AI Index.
×10
Gain in time to fix an error: from 3-6 hours with a traditional team to 15-30 minutes.
Source: Our own measurements from clients in production, 2026.
×15
Gain on a small improvement, like a form or a report: from 3 days to 1.5 hours.
Source: Our own measurements from clients in production, 2026.
88%
Of organizations already use AI in at least one function, but only about 6% see a significant financial impact.
Source: McKinsey, The State of AI 2026.
To take to your committee
The same material as a presentation and as a one-page summary.
An assistant that resolves issues inside your own system, so your people stop losing time waiting and your support team stops drowning in repeats. Start with a free two-week trial on your real questions, no long-term commitment, under a confidentiality agreement. At the end you will have something you do not have today: an ordered list of what your operation keeps repeating, and enough evidence to decide whether we continue.
Let us start with a real improvement from your list.
A 30-minute meeting to choose the area. We tell you what can be delivered first and how long it takes.